Privacy Policy
Your trust is our priority. We are committed to transparency in how we collect, use, and protect your data.
1. Introduction
At City Drive Hire, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
Last Updated: December 12, 2025
2. Information We Collect
Identity Data
First name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data
Billing address, delivery address, email address and telephone numbers.
Technical Data
Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location.
Transaction Data
Details about payments to and from you and other details of vehicles and services you have purchased from us.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- ✓To process and deliver your vehicle rental.
- ✓To manage our relationship with you (e.g., asking for a review).
- ✓To enable you to partake in a prize draw, competition or complete a survey.
- ✓To administer and protect our business and this website.
- ✓To use data analytics to improve our website, services, marketing and experiences.
4. Data Sharing
We may share your personal data with the parties set out below for the purposes set out in the table above.
External Third Parties
Service providers acting as processors who provide IT and system administration services.
Legal Requirements
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
6. Cookies Policy
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.